Cleobetra Casino Responsible Gaming
At Cleobetra Casino, we want gambling to remain a positive and enjoyable form of entertainment. Playing casino games should never be viewed as a way to make money or solve financial problems, because outcomes are based on chance and results can change quickly.
This Responsible Gaming page explains practical steps you can take to stay in control, the tools that may be available on our website, and where you can find independent support in Australia if gambling stops feeling fun.
Our Commitment to Responsible Gambling
Cleobetra Casino aims to provide an environment where players can make informed decisions and manage their play responsibly. We encourage balanced play, realistic expectations, and the use of limits that suit your personal circumstances.
Responsible gambling also means recognising that different players have different risk factors. Some people are more vulnerable to gambling-related harm due to stress, mental health concerns, substance use, or financial pressure. If you are going through a difficult period, consider taking a break from gambling and seeking support.
We design our approach around three principles: prevention (helping players avoid harm), early recognition (spotting signs of risk), and support (making help easy to access). No measure is effective for everyone, so we encourage you to use the controls that best match your needs.
Recognising Problem Gambling
Problem gambling is not defined by a single behaviour. It is usually a pattern where gambling becomes hard to control and starts to negatively affect finances, relationships, work, study, or wellbeing.
Warning signs may include:
- Spending more time or money than planned, or repeatedly breaking your own limits.
- Chasing losses by increasing stakes or trying to win back money quickly.
- Borrowing money, selling items, or using funds intended for essentials to gamble.
- Feeling restless, irritable, or anxious when trying to cut down or stop.
- Hiding gambling activity, lying about spending, or avoiding conversations about money.
- Neglecting work, study, family responsibilities, or social activities.
- Gambling to escape stress, loneliness, or low mood rather than for entertainment.
If any of these feel familiar, it may be time to pause and take practical steps to reduce risk. Early action is often the most effective.
Self-Assessment and Limits
Self-awareness is a key part of responsible gambling. A useful first step is to check in with yourself before you play: why you are gambling, how you are feeling, and what amount of time and money you can comfortably afford to spend.
You can also set clear boundaries. Consider the following limit types and safety measures:
- Deposit limits: cap the amount you can add to your account over a chosen period.
- Loss limits: define a maximum amount you are prepared to lose before you stop playing.
- Reality checks: schedule reminders that show how long you have been playing and encourage a break.
- Cooling-off periods: take a short break from gambling for a set time when you feel your play is becoming too frequent.
- Self-exclusion: block access for a longer period when you need a stronger barrier to prevent play.
Limits work best when they are realistic and aligned with your personal budget. If you raise a limit, consider applying a waiting period for yourself to avoid impulsive decisions.
As a general rule, only gamble with disposable income. Funds intended for rent, mortgage, utilities, food, education, medical expenses, or debt repayments should never be used for gambling.
Responsible Gaming Tools
Cleobetra Casino encourages players to use responsible gaming features to help manage time and spending. Depending on your account settings and availability in your region, responsible gambling features on the website may include:
- Account limits that allow you to set caps on deposits and/or wagering activity over daily, weekly, or monthly periods.
- Session time tools designed to help you monitor how long you have been playing.
- Reality check notifications that provide periodic reminders and prompt you to review your activity.
- Cooling-off options that temporarily restrict access so you can step away for a short period.
- Self-exclusion options that restrict access for a longer period when you need stronger support.
- Access to account history so you can review deposits, withdrawals, and gameplay activity.
These tools are intended to support informed play. They are not a substitute for professional support if gambling is becoming difficult to control, but they can be effective in helping you keep gambling within safe, planned boundaries.
Support and Assistance
If gambling is causing stress, conflict, or financial difficulty, seeking professional help can make a real difference. Support is available for players, as well as family members and friends affected by gambling. If you would like help using responsible gaming tools on Cleobetra Casino or you want to request a break from play, you can contact our customer support team at [email protected].
For independent external support in Australia, you can also contact the following organisations. These services are not partners of Cleobetra Casino and are not operated by us:
You can also contact the National Gambling Helpline (1800 858 858), a free and confidential support service for people affected by gambling. If you are in immediate danger or feel at risk of self-harm, contact emergency services right away.
Underage Gambling
Gambling is an adult activity and access to real-money gambling products must be restricted. Only individuals aged 18+ or older may use the Cleobetra Casino website or create an account.
We encourage adults who share devices or payment methods with others to take practical precautions. If you believe a minor may have gained access to your account or payment details, act promptly by changing passwords, restricting device access, and requesting account assistance.
Parental Controls
Parental control measures can help reduce the risk of minors accessing gambling content, especially on shared computers, tablets, and mobile devices. No single solution is perfect, so consider combining multiple controls.
Practical steps include:
- Use device-level parental controls and restrict app installs or purchases with a PIN.
- Create separate user profiles for children and limit access to browsers and payments.
- Enable content filters and safe-search features where available.
- Keep login details private and do not save passwords on shared devices.
- Review banking and card statements regularly for unfamiliar transactions.
If you use a shared device, logging out after each session is a simple but effective habit. Consider using a password manager with a master password that is not shared.
Tips for Staying in Control
Responsible gambling is easier when you plan ahead. The following practical tips can help you keep gambling as entertainment and reduce the likelihood of impulsive decisions:
- Set a budget before you play and treat it like the cost of a leisure activity.
- Decide on a time limit and stop when the session ends, regardless of results.
- Avoid chasing losses; losses are part of gambling and trying to win them back often increases risk.
- Take regular breaks and do not gamble when tired, stressed, upset, or under the influence of alcohol or drugs.
- Keep track of spending across all gambling sites and products, not just one account.
- Balance gambling with other hobbies, social activities, and physical exercise.
- Use reality checks and account history to stay aware of time and money spent.
- Do not view gambling as an income source, and never rely on wins to pay bills or debts.
- Talk to someone you trust if you feel your gambling is becoming secretive or hard to control.
Small changes can be effective. For many players, the most helpful step is setting firm limits and making a habit of stopping at a planned point, not at an emotional one.
Changes to This Policy
Cleobetra Casino may update this Responsible Gaming page from time to time to reflect improvements to our tools, changes to website functionality, or updates to our internal processes. The most current version will be published on this page, and changes take effect when posted.
We encourage you to review this information periodically and to make responsible gaming choices that match your circumstances. If you are unsure which tools are right for you, consider choosing the more protective options first, such as lower limits, a cooling-off period, or self-exclusion.
Last updated: